![]() You can use push notifications to notify customers about happy hours, special deals, and restaurant news – and to introduce them to new menu items. ![]() Reach your customers anywhere and anytime.All they need to do is have their phone with your loyalty app. If you have an app, customers don’t have to carry your restaurant’s plastic loyalty card around with them. ![]() Make your loyalty program easy to use.Provide your customers with a personalized experience by offering special deals, custom birthday gifts, and content that’s meaningful to each customer.For example, you can learn about customers’ purchasing behavior, food preferences, and demographics. Learn valuable information about your customers.With a mobile-based loyalty program, you can: Why go mobile for building customer loyalty? Here’s a look at why you should go mobile for creating customer loyalty, how world-famous apps reward and engage customers, what features to include in your loyalty app, and how to run a successful program. One of the biggest moves they’ve made has been replacing plastic cards with restaurant loyalty apps.īut should you spend a bunch of money on mobile app development to build and maintain customer loyalty? Or is a traditional card-based loyalty program enough for you? Big names such as Starbucks and Chick-fil-A have already made big changes to their rewards programs. Intense competition pushes restaurants and coffee shops to improve their customer loyalty and retention.
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